Restaurant Policy

About this policy

Tamam Mediterranean Food LTD is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:

• you use our website (www.tamam.ca or www.tamamtogo.ca).
• you make a booking on our website.
• you make enquiries on our website.
• someone is interested in working with us.

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.

By providing your personal data, you agree that we can use your personal data in accordance with this policy.

Ensure you understand this policy in its entirety and take your time to read it.

Who are we?

Tamam Mediterranean Food LTD is company registered in British Columbia at 2616 E. Hastings street, Vancouver, BC.

How do we collect information from you?

We collect information from you:

• when you make a booking.
• make an enquiry.
• when you subscribe to our newsletter 

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

Changes to this statement

Tamam Mediterranean Food LTD will occasionally update this Privacy Policy to reflect company and customer feedback. Tamam Mediterranean Food LTD encourages you to periodically review this statement to be informed of how Tamam Mediterranean Food LTD is protecting your information. This policy was last updated in June, 2020.

Contact Information

Tamam Mediterranean Food LTD welcomes your comments regarding this Privacy Policy. If you believe that Tamam Mediterranean Food LTD has not adhered to this Privacy Policy, please contact Tamam Mediterranean Food LTD at info@tamam.ca .

Returns and refunds and gift cards

Food that leaves the restaurant cannot be returned. If an item is missing from an order, customer must inform the restaurant immediately. Restaurant will replace the missing item, or will issue gift certificate, no cash refunds.

All catering orders must be fully paid on or before the date of delivery or pickup.

No debit, credit or cash refunds.

Gift card redemption

Gift cards are valid for one year only from the date of issue.

Gift cards must be presented in the original format (email or printed). We reserve the right not to honor any gift cards that we cannot verify.

Gift cards are non-refundable and cannot be exchanged for cash.

Dine-in policy

No food or drink can be brought inside the restaurant by customers

No wine is allowed to be brought from outside the restaurant

Birthday cakes are allowed to be brought in, service charge applies ($10 – $15 based on number of guests)